“Lucy Ryan has huge credibility as a leadership coach, and it shows! This is an essential read focusing on the everyday inevitabilities you’re expected to resolve in your leadership role. What impresses immediately is the accessibility of the content that is engagingly written, pragmatic and brimming with ideas, concepts, models, realistic case studies and reflective activities. Every chapter offers a multitude of applications that answer the questions common to leaders. The content has you wanting more right from the first page, is easy to digest and exceptionally well referenced. So, grab your lunch and a drink and be prepared to set a timer as this is a page turner.”
